This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Who We Are

We are Promota (“we”, “us”, “our”), a marketing services provider working with trade businesses such as plumbers and electricians.

If you have any questions about this policy or how we handle your data, you can contact us at:
Email: [email protected]

What Information We Collect

We may collect and process the following information:

Your name and business name

Email address and phone number

Information you submit through forms (such as requests for a free website or analysis)

Communications you send to us

Technical data such as IP address, browser type, and device information

Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

Respond to enquiries and requests

Provide our services, including website setup and maintenance

Communicate with you about your account or services

Improve our website and services

Send relevant service-related updates (you can opt out at any time)

Meet legal or regulatory obligations

We only use your data where we have a lawful basis to do so.

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have given clear permission

Contract – where processing is necessary to provide services

Legitimate interests – to operate and improve our business, provided this does not override your rights

Legal obligation – where required by law

How We Store and Protect Your Data

We take data protection seriously and use appropriate technical and organisational measures to keep your information secure.

Your data is stored securely and only accessed by authorised individuals or trusted service providers.

Sharing Your Information

We do not sell your personal data.

We may share your information with:

Trusted service providers who help us deliver our services

Software platforms we use to operate our business (such as website hosting, messaging, or CRM systems)

Legal or regulatory authorities where required

All third parties are required to handle your data securely and lawfully.

How Long We Keep Your Data

We keep your personal information only for as long as necessary to:

provide our services

comply with legal obligations

resolve disputes

enforce our agreements

When data is no longer needed, it is securely deleted.

Your Data Protection Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details above.

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings. Some parts of the website may not function correctly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us.